Visitor FAQs
I have a question about…
Registration
What’s On
Travel
PR & Media
Registration...
How do I register to attend the event?
To join us at the event please register to attend. If you have any difficulties with registration please contact our Customer Services team who will be happy to help.
How much does it cost to attend the event?
If you have received a voucher invitation from an exhibitor, you can attend SIFER free of charge. Ticket prices for the event are as follows (all prices are inclusive of VAT):
| Ticket Type | Pre-show (online) | Onsite (show days) |
|---|---|---|
| Visitor |
€35
|
€50
|
| Exhibitor |
Free
|
Free
|
| Exhibitor Visitor Voucher |
Free
|
Free
|
| Press Pass |
Free
|
Free
|
Tickets include:
- Access to the two days of the exhibition, including all conference theatres
- Enhanced access to the Matchmaking Programme upon registration. Get connected to exhibitors who share complementary buyer and seller interests
- The Matchmaking Programme allows all registered visitors to connect directly with exhibitors for enquiries and/or to arrange private meetings ahead of the event, making SIFER Connect a powerful planning tool to enhance business networking
Do I need to print my badge at home?
Each attendee will receive an email with an e-ticket to download. To enter the event, you must present your e-ticket — either printed or digital — to be scanned at the entrance. Failure to present your e-ticket may result in delayed entry.
How do I amend the details shown on my badge?
If you need to change any of the details as they appear on your badge please contact our Customer Services team who will be able to make the necessary amendments for you. Alternatively, you can also login to your registration account, and make the necessary changes. You must then bring your updated PDF or digital badge to the event.
I have not received my badge, please can you resend?
Our emails can sometimes find their way to your spam/junk folders so please do check there in the first instance. If your badge email is not there please contact our Customer Services team who will be able to re-send to the email address you registered with, alternatively, if you login to your registration, you can download your badge there.
I need to register more people, how can I do this?
Each registration requires a unique email address, and therefore you will need to complete the registration process for each person that wishes to receive a badge. You may find it easiest to share the registration link with those who wish to attend the event so they are able to enter their own details and receive their confirmation.
I cannot login to the registration system, what should I do?
We will be happy to help you with this please click here to speak to our Customer Services team or give them a call via the number shown at the bottom of this page.
I need help with using the registration system, who can help me with this?
We will be happy to help you with this please click here to speak to our Customer Services team or give them a call via the number shown at the bottom of this page.
I would like to register my child so they can attend the event, is that possible?
Unfortunately, we do not allow any children in the exhibition halls under the age of 18.
I am a member of the media, how do I register to attend?
Our badges for media are restricted to publishers, editors, journalists, broadcasters, and web bloggers associated with the industry. Please be prepared to share accreditation as part of the registration process, as all press registrations will go through a vetting process.
What's On...
What are the show dates and opening hours?
Tuesday 24 June 2025, 10:00 - 17:00 CEST
Wednesday 25 June 2025, 10:00 - 19:00 CEST
Thursday 26 June 2025, 10:00 - 16:00 CEST
Is there Wi-Fi available at the event?
The venue is Wi-Fi enabled but due to high volume of attendees, the quality of connection may vary.
Where can I see a full list of exhibitors attending your event?
Please click here to see all companies exhibiting at the event. This information is only available via our website and we are unable to share this in any other format.
Where can I see a full list of visitors attending your event?
In line with GDPR, we do not provide a list of attendees to the event to exhibitors or any third parties.
How do I find my way around the event?
At the venue, floorplan signage will be available to guide you within the halls.
Where can I find out the details of what is happening at the event?
To see what is taking place at the event, please visit our what’s on page.
Will there be cloakroom services for me to use?
Yes, there will be a cloakroom service at the event.
Travel
How do I apply for a visa letter?
Once you have registered, you will receive an email confirmation with your e-ticket. In the confirmation email will be a link to the visa invitation letter template.
PR & Media…
I am a member of the media, how do I register to attend?
To join us at the event please complete this press registration form. Our badges for media are restricted to publishers, editors, journalists, broadcasters, and web bloggers associated with the industry. Please be prepared to share accreditation as part of the registration process, as all press registrations will go through a vetting process.
Can I use the logo for your event on my website, or as personal email signature etc?
Yes, you are allowed to use the SIFER logo on your website and promotion. You can download the event logos in the media hub. You will also find in the exhibitor portal, personalised banners with your stand number which you can add to your website and email signature.
Can I upload a press release to the website?
You will find the latest press release uploaded to the Press Hub. When using any of our press releases, you must not change the copy, and a link back to the SIFER site is required.
Who is the official PR company for the event and how do I contact them?
For event PR and PR opportunities, please contact us using the details in the Press Hub.
Can't find what you're looking for?
Most of the common FAQs are listed above, however, if you can't find the answer you are looking for, please contact our Customer Services Team who will be happy to help.